Monday, May 16, 2011

Information systems used in carrefour

·       Benefit of RFID technology:
·         Reduce out-of stock conditions: When an item is out of stock the customer is often left dissatisfied and they on to a competitor in order to source the product. Eliminating out-of-stock conditions via better RFID product tracking and inventory visibility and forecasting, such as alerting the store staff directly when the last item leaves the shelf, can have an immediate top-line revenue impact and have residual effects by improving customer service and satisfaction.
Improve customer experience: With RFID, items in a cart can be tracked and if a high-tech cart or kiosks are part of the shopping experience, offers can be made automatically such as dynamic up-sell, cross-sell of useful accessories

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